Privacy Policy
Last updated: October 9, 2026
JinGuoRen ("we", "us") is operated by Jinguo Ren, a sole proprietor. You can contact us at support@jinguoren.com or through the contact form on our Contact page. This policy explains what personal information we collect through jinguoren.com, why we collect it, and what choices you have.
Information we collect
- Order information: name, email, phone number (if provided), shipping and billing address, items ordered and order history.
- Account information: if you create an account, your name, email and an encrypted password.
- Payment information: payments are handled by our payment providers (Stripe and PayPal). Your card number is entered in their secure payment fields and is not stored on our servers. We receive only the payment status and limited details such as card brand and last four digits.
- Messages: anything you send us through the contact form or by email.
- Technical information: IP address, browser type, device, pages viewed, and cookies, collected automatically when you visit.
How we use your information
To process and deliver your order, take payment, send order confirmations and tracking details, answer your questions, handle returns and refunds, prevent fraud and abuse, keep the store secure, meet legal, tax and accounting obligations, and improve the store.
Who we share it with
- Suppliers and their logistics partners (including marketplaces such as AliExpress and their carriers): your name, delivery address, phone number and the items ordered, so they can fulfil and deliver your order.
- Payment providers (Stripe, PayPal): to process payments and refunds.
- Hosting and email service providers that run the store for us.
- Authorities or other parties where required by law or to protect our rights.
We do not sell your personal information and we do not share it with third parties for their own advertising.
International transfers
Because our suppliers are mainly located outside the United States, your delivery details may be sent to and processed in other countries, including China, so that your order can be shipped.
Cookies
We use cookies that are necessary for the store to work, such as keeping your cart, login, checkout and security. If we add analytics or advertising cookies in the future, we will update this policy and, where required, ask for your consent. You can block or delete cookies in your browser settings, but the cart and checkout may not work without them.
Retention
We keep order and account information for as long as needed to provide the service, handle returns, and meet tax, accounting and legal obligations, then delete or anonymise it.
Your rights
Depending on where you live (for example California, the European Economic Area or the United Kingdom), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain uses, and to withdraw consent. Email support@jinguoren.com and we will respond within the time required by law. We will not discriminate against you for exercising these rights. You may also complain to your local data protection authority.
Security
The store uses HTTPS and access controls. No system is perfectly secure, but we take reasonable steps to protect your information.
Children
The store is not directed to children under 16 and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.